At the doctor’s in the UK: words and phrases you need

Talking to a doctor in another language can feel daunting, especially when you’re not well. A few phrases prepared in advance can take a lot of the worry away. Here are the essentials for a GP visit in the UK.

Booking the appointment

  • I’d like to book an appointment, please.
  • Do you have anything sooner?
  • Is it possible to have a telephone appointment?

Describing how you feel

  • I’ve had a headache for three days.
  • It hurts here. (point) It’s a sharp / dull pain.
  • I feel dizzy / sick / very tired.

Understanding the next step

  • Could you say that again, more slowly, please?
  • Do I need a prescription?
  • Where do I collect my medicine?

A tip: it’s completely fine to say “Sorry, I don’t understand — could you repeat that?” Doctors and receptionists hear it every day, and asking means you leave with the right information.

In my ESOL lessons we practise exactly these real-life situations — the doctor’s, housing, shopping and more — so that when the moment comes, the words are already there.

Monika Zawalska
Written by

Monika Zawalska

Experienced ESOL teacher for adults. I teach warm, practical English online — one step, one jump, one real conversation at a time.

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